Perlindungan Hukum Terhadap Kerugian Konsumen Atas Wanprestasi Pelaku Usaha Jasa Titip Beli Barang Secara Online
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Published:
Mar 17, 2024
Keywords:
Legal protection, Consumers, Services
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Abstract
This research is aimed at finding out the legal protection given to consumers for the performance of the entrepreneur of services to buy goods online contained in article 4 of the Act No. 8 Year 1999 where there are many cases of fraud such as uncertainty of the quality of the goods purchased because of the fact that they cannot see them in person. Sometimes goods purchased are not as expected and there is a risk of fraud, where the goods already purchased did not arrive or differ from the one ordered. Not all online sellers are reliable, and often there are cases of frauds in which consumers have transferred money but the ordered goods do not arrive. The type of research used is normative legal research, which is obtained from library materials or secondary data.
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How to Cite
Pratiwi, T., & Syuhada Lubis, M. T. (2024). Perlindungan Hukum Terhadap Kerugian Konsumen Atas Wanprestasi Pelaku Usaha Jasa Titip Beli Barang Secara Online. UNES Law Review, 6(3), 8174-8179. https://doi.org/10.31933/unesrev.v6i3.1722
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This work is licensed under a Creative Commons Attribution 4.0 International License.
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References
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Peraturan Pemerintah Nomor 80 Tahun 2019 Tentang Perdagangan Melalui Sistem Elektronik.
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Silitonga, P. E. S., & Widodo, D. S. (2019). The effect of supply chain planning and operations on employee performance through employee job satisfaction. International Journal of Supply Chain Management, 8(6), 655–663.
Silitonga, P. E. S., Widodo, D. S., & Ali, H. (2017). Analysis of the effect of organizational commitment on organizational performance in mediation of job satisfaction (Study on Bekasi City Government). International Journal of Economic Research.
Soekanto, S, Penelitian Hukum Normatif, Jakarta: Rajawali Pers, 2021
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Undang- Undang Nomor 8 Tahun 1999 Pasal 4 Tentang Hak Konsumen
Undang-Undang Nomor 8 Tahun 1999 Tentang Perlindungan Konsumen
Undang-Undang Republik Indonesia Nomor 11 tahun 2008 Tentang Informasi dan Transaksi Elektronik;
Undang-Undang Republik Indonesia Nomor 19 Tahun 2016 tentang Perubahan Atas Undang-Undang Nomor 11 Tahun 2008 tentang informasi dan transaksi Elektronik;
Widodo, D. S. (2020). Manajemen Kinerja. Pdf. Cipta Media Nusantara.
Widodo, D. S. (2021). Influence of managerial performance: work motivation, leadership style and work experience (literature review study). Dinasti International Journal of Digital Business Management, 2(6), 1079–1089.
Widodo, D. S. (2022). Employee Performance Determination: Leadership Style, Individual Characteristics, And Work Culture (A Study Of Human Resource Management Literature). Dinasti International Journal of Education Management and Social Science, 3(3), 327–339.
Widodo, D. S. (2023a). Determinasi Pelatihan, Keselamatan dan Kesehatan Kerja (K3) terhadap Kepuasan Kerja. Jurnal Ilmu Multidisplin, 1(4), 956–962.
Widodo, D. S. (2023b). The Effect of Leadership Style on Turnover Intention and Job Satisfaction. International Journal of Psychology and Health Science, 1(1), 19–29.
Widodo, D. S. (2023c). The nexus of entrepreneurial orientation and knowledge management on business performance of smes in west java: Role of competitive advantage. Journal of Law and Sustainable Development, 11(7), e1364–e1364.
Widodo, D. S., Silitonga, P. E. S., & Azahra, D. (2019). The influence of transactional leadership to employee job motivation and satisfaction in Jakarta stock exchange. International Journal of Governmental Studies and Humanities, 2(1), 38–46.
Widodo, D. S., Zainal, V. R., Subagja, I. K., & Sari, E. (2019). What Is Important With English Language Skills Students? Survey in University at Bekasi City, Indonesia. International Journal of Linguistics, 11(3), 7.
Wiliaziz, M.F , Darwis, M, & Syahrin, M.A ,. “Impor Barang Luar Negeri dalam Praktik Jasa Titip Online Berdasarkan Peraturan Menteri Keuangan Nomor 203/PMK.04/2017”, Asas Law Journal Vol. 1 No. 1 (2023)
Zainal, V. R., Widodo, D. S., & Subagja, I. K. (2019). Indonesia Islamic Banking Readiness in Facing the ASEAN Economic Community, in Terms of Islamic Banking Disclosure and Performance Indices. Journal of Economics and Management Sciences, 2(2), p25–p25.
Aziz, I. N., Widodo, D. S., & Subagja, I. K. (2021). Effect of Training and HR Development on Employee Performance with Motivation as an Intervening Variable in PT. Rekasis Gigatama. Global Journal of Engineering and Technology Advances, 6(2), 169–181.
Azzahra, C. P & Purnawan, A., “Perlindungan Hukum Terhadap Konsumen Pengguna Jasa Titip Beli Barang Secara Online”, Jurnal Ilmiah Sultan Agung Vol. 2 No. 1, (2023)
Christie G. A., “Perlidungan Penggunaan Jasa Penitipan Hewan Peliharaan Terhadap Kelalaian Pelaku Usaha Menurut Undang-Undang Nomor 8 Tahun 1999 Tentang Perlindungan Konsumen”, Jurnal Hukum Adigama Vol.5 No. 2 (2022)
Djoko Setyo Widodo, P. Eddy Sanusi Silitonga, & H. A. (2017). Organizational Performance : Analysis of Transformational Leadership Style and Organizational Learning. Saudi Journal of Humanities and Social Sciences. https://doi.org/10.21276/sjhss.2017.2.3.9
Fahlevi, M, R,. “Jasa Titip Online (Jual Beli dengan Pemberian Kuasa) Dalam Perspektif Kepastian Hukum”, Badamai Law Journal Magister Hukum Universitas Lambung Mangkurat Vol. 7 No. 1 (2022)
Fatria, A .U , Njatrijani, R, & Aminah,. “Perlindungan Hukum Terhadap Konsumen yang Melakukan Penggunaan Jasa Titip Barang Secara Online”, Diponegoro Law Journal Vol. 11 No. 2 (2022)
Fauzi, A & Koto, I,. “Tanggung Jawab Pelaku Usaha Terhadap Konsumen Terkait dengan Produk Cacat”, Journal of Education, Humaniora and Social Sciences (JEHSS) Vol. 4 No. 3 (2022)
Ginting, N. M, Sembiring, I. A, & Chairi, Z,. “Jasa Titip Skincare Melalui Media Sosial Influencer Instagram Ditinjau dari Hukum Positif Indonesia”, Jurnal Kajian Hukum dan Pendidikan Kewarganegaraan Vol. 2 No.5 (2023)
Kahfi, D. S., Wibowo, I., & Widodo, D. S. (2022). The Effect of Organizational Culture and Transformational Leadership On Organizational Performance Through Employee Motivation as A Mediation Variable at Mercubuana University. Journal of Humanities and Social Science Research, 1(1), 1–9.
Latuconsina, A. S., Widodo, D. S., & Siswandoko, T. (2019). Effect Of Compensation And Work Environment To Employee Performance Through Job Satisfaction As A Variable Of Mediation In PT METISKA FARMA. International Journal of Humanities and Applied Social Science, 1–10.
Lubis, Teguh Syuhada Mhd,. “Pelaksanaan Sita Jaminan Terhadap Objek Sengketa yang Berada di Tangan Pihak Ketiga Dalam Penanganan Perkara Perdata””, Jurnal Ilmu Hukum Fakultas Hukum Umsu Vol. 4 No.1 (2019)
Maharani, A & Dzikra, A.D., “Fungsi Perlidungan Konsumen dan Peran Lembaga Perlidungan Konsumen di Indonesia : Perlindungan, Konsumen dan Pelaku Usaha (literature Review)”, Jurnal Ekonomi Manajemen Vol. 2 Issue. 6 (2021)
Marsono, A., Silitonga, P., & Widodo, D. S. (2018). Effect of Current Ratio, Leverage Ratio, Inflation and Currency Share Closing Price of Consumer Goods Industry in Indonesia Stock Exchange. International Journal of Business and Applied Social Science (IJBASS), 4(8).
Olii, M. R, Maria Heny Pratiknjo & Jenny Nelly Matheosz., “Online Shop Sebagai Alternatif Berbelanja Masyarakat Kota Manado”, Jurnal Holistik Vol. 13 No. 4 (2020)
Peraturan Pemerintah Nomor 71 tahun 2019 Tentang Peraturan Pemerintah (PP) tentang Penyelenggaraan Sistem dan Transaksi Elektronik;
Peraturan Pemerintah Nomor 80 Tahun 2019 Tentang Perdagangan Melalui Sistem Elektronik.
Ramadhan, K.G, Pinggala, W, Padang, M. J,. “Perjanjian Jasa Titip dan Implikasinya Terhadap Perlindngan Konsumen dalam Perspektif Hukum Dagang Internasional”, Indonesian Journal of Social Sciences anda Humanitie Vol. 3 No. 2 (2023)
Sembiring, D., Widodo, D. S., Adjiantoro, B., Saman, A. B., & Kader, B. A. (2019). Failure Analysis of the Furnace Scotch Boiler. International Journal of Engineering and Advanced Technology (IJEAT), 9(1), 3704–3798.
Silitonga, P. E. S., & Widodo, D. S. (2019). The effect of supply chain planning and operations on employee performance through employee job satisfaction. International Journal of Supply Chain Management, 8(6), 655–663.
Silitonga, P. E. S., Widodo, D. S., & Ali, H. (2017). Analysis of the effect of organizational commitment on organizational performance in mediation of job satisfaction (Study on Bekasi City Government). International Journal of Economic Research.
Soekanto, S, Penelitian Hukum Normatif, Jakarta: Rajawali Pers, 2021
Trisnamurti, D. A. N, Budiartha I. N. P, & Putra, I. M. A M,. “Perlindungan Hukum Bagi Konsumen Pemegang Membership Atas Wanprestasi Promotor Penyelenggara Konser”, Jurnal Preferensi Hukum Vol. 4 No.2 (2023)
Undang- Undang Nomor 8 Tahun 1999 Pasal 4 Tentang Hak Konsumen
Undang-Undang Nomor 8 Tahun 1999 Tentang Perlindungan Konsumen
Undang-Undang Republik Indonesia Nomor 11 tahun 2008 Tentang Informasi dan Transaksi Elektronik;
Undang-Undang Republik Indonesia Nomor 19 Tahun 2016 tentang Perubahan Atas Undang-Undang Nomor 11 Tahun 2008 tentang informasi dan transaksi Elektronik;
Widodo, D. S. (2020). Manajemen Kinerja. Pdf. Cipta Media Nusantara.
Widodo, D. S. (2021). Influence of managerial performance: work motivation, leadership style and work experience (literature review study). Dinasti International Journal of Digital Business Management, 2(6), 1079–1089.
Widodo, D. S. (2022). Employee Performance Determination: Leadership Style, Individual Characteristics, And Work Culture (A Study Of Human Resource Management Literature). Dinasti International Journal of Education Management and Social Science, 3(3), 327–339.
Widodo, D. S. (2023a). Determinasi Pelatihan, Keselamatan dan Kesehatan Kerja (K3) terhadap Kepuasan Kerja. Jurnal Ilmu Multidisplin, 1(4), 956–962.
Widodo, D. S. (2023b). The Effect of Leadership Style on Turnover Intention and Job Satisfaction. International Journal of Psychology and Health Science, 1(1), 19–29.
Widodo, D. S. (2023c). The nexus of entrepreneurial orientation and knowledge management on business performance of smes in west java: Role of competitive advantage. Journal of Law and Sustainable Development, 11(7), e1364–e1364.
Widodo, D. S., Silitonga, P. E. S., & Azahra, D. (2019). The influence of transactional leadership to employee job motivation and satisfaction in Jakarta stock exchange. International Journal of Governmental Studies and Humanities, 2(1), 38–46.
Widodo, D. S., Zainal, V. R., Subagja, I. K., & Sari, E. (2019). What Is Important With English Language Skills Students? Survey in University at Bekasi City, Indonesia. International Journal of Linguistics, 11(3), 7.
Wiliaziz, M.F , Darwis, M, & Syahrin, M.A ,. “Impor Barang Luar Negeri dalam Praktik Jasa Titip Online Berdasarkan Peraturan Menteri Keuangan Nomor 203/PMK.04/2017”, Asas Law Journal Vol. 1 No. 1 (2023)
Zainal, V. R., Widodo, D. S., & Subagja, I. K. (2019). Indonesia Islamic Banking Readiness in Facing the ASEAN Economic Community, in Terms of Islamic Banking Disclosure and Performance Indices. Journal of Economics and Management Sciences, 2(2), p25–p25.